Last Updated: 26 June 2025
Welcome to CarDetailing.net.au. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
“We”, “us”, “our” refers to CarDetailing.net.au.
“You”, “your”, “customer” refers to the individual or business using our services.
“Services” refers to our mobile car detailing services booked via our website or other channels.
Our services are available in select areas across Australia.
Bookings are subject to the availability of our mobile detailers in your region.
We reserve the right to decline a booking if we are unable to service the location.
All bookings must be made via our website or authorised booking channels.
Full payment is required at the time of booking to secure your appointment.
We accept major credit/debit cards and other secure online payment methods.
Prices listed on our website are in Australian Dollars (AUD) and include GST.
You may cancel or reschedule your booking up to 24 hours before the scheduled service time without penalty.
Cancellations within 24 hours of the appointment may incur a cancellation fee of 50% of the total service cost.
No-shows or failure to provide access to the vehicle may be charged the full booking amount.
You must ensure the vehicle is parked in a safe, legal, and accessible location for our team to perform the service.
We are not responsible for delays or incomplete service if access is not provided.
Excessive dirt, pet hair, stains, or neglected vehicles may incur additional charges or require additional time.
In the event of poor weather (e.g. heavy rain or storms), we may reschedule your booking at no additional cost.
We will notify you as early as possible if weather affects our ability to provide the service.
We take all reasonable care during the detailing process. However, we are not liable for:
Pre-existing damage to paint, trim, or interior surfaces.
Mechanical or electrical faults that may arise during or after our service.
Loss or damage to personal belongings left in the vehicle.
While we strive for satisfaction, outcomes may vary based on vehicle age, condition, and materials.
We do not offer guarantees for the complete removal of permanent stains, scratches, or damage.
You agree not to use our website or services for any unlawful or abusive purposes.
You must provide accurate and complete information when booking a service.
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
We reserve the right to modify these terms at any time. Updated terms will be posted on our website with the date of revision.
If you have any questions about these Terms and Conditions, please contact us via our form.
