Last Updated: 26 June 2025
CarDetailing.net.au (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
We may collect the following types of personal information:
Contact details – such as your name, email address, phone number, and physical address.
Vehicle information – including make, model, registration number, and condition.
Payment details – billing and transaction information (note: we do not store your full payment card details; these are handled by our secure third-party payment providers).
Booking and service preferences.
Website usage data – such as your IP address, browser type, pages visited, and referring websites through cookies and similar technologies.
We collect your personal information when you:
Book a service through our website.
Contact us by phone, email, or through our online forms.
Interact with our social media pages.
Use our website and allow tracking via cookies (unless disabled).
We use your personal information to:
Provide and manage our car detailing services.
Confirm, update, or reschedule your booking.
Process payments securely.
Send booking confirmations, reminders, and customer service updates.
Respond to your enquiries or feedback.
Improve our website, services, and customer experience.
Send marketing communications (if you have opted in).
We may disclose your personal information to:
Our trusted team members and contractors for service delivery.
Third-party service providers (e.g. payment processors, booking systems, marketing platforms).
Legal authorities or regulators where required by law.
We do not sell or rent your personal information to any third parties.
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. This includes the use of SSL encryption, secure servers, and restricted access to your information.
Our website uses cookies to enhance your browsing experience and collect anonymous analytics. You can adjust your browser settings to reject cookies, though this may impact certain website functions.
You have the right to:
Access the personal information we hold about you.
Request corrections if the information is inaccurate or outdated.
To request access or changes, please contact us using the details below.
You may receive promotional emails from us if you’ve opted in. You can unsubscribe at any time using the link in the email or by contacting us directly.
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us via our form.
